We are here to help you find transportation options to exceed your expectations and meet your needs. Re COVID-19-MPTA COVID-19 policy
Please, fill out the Trip Request form first.
After you fill out the form,
Press 1 for Connect to UP for rides in the Upper Peninsula
Press 2 for Bay, Saginaw, and Tri-County area including Clare, Isabella, and Gladwin
Press 3 for Southeast Michigan and this goes straight to voicemail
Press 4 for an operator
*There is no option 5
Press 6 to leave a voicemail
Or email MTCTRANSIT@gmail.com
You will have to decide if you are going to fill out the trip request form or the have this done by your client.
If the client is going to make their own appointments, you'll have to give them the number for them to call.
You can call information or email in the completed form. MTC will verify with you that the trip has been set up. At the end of the month, billing statements will go out. It will show you what it is costing you for the rides. If you are a recipient of the grant funds or New Freedom Funds, it will be on the bill. You will pay nothing during the grant period. During that time, we will ask for your input for improvements in the service to make it sustainable for the future. If you are paying partially for the service, it will be reflected on the bill.
We will also ask for your input.
All payments will go to:
Michigan Transportation Connection
1401 East Lansing Dr.
East Lansing, Mi 48823
Also a link to our Square Account can be found when selecting