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Contact us using the form below, by email, or by telephone.

Government Agencies

Michigan Transportation Connection offers state and local government agencies a full service medical transportation brokerage. The brokerage is supported by software and technology that provides high-quality, readily available and appropriate medical transportation for Medicaid beneficiaries.

Health Facilities

Michigan Transportation Connection offers hospitals a full service medical transportation brokerage. The brokerage is supported by software and technology that provides high-quality, readily available and appropriate medical transportation for Medicaid beneficiaries.

Mobility Management Call Center

Michigan Transportation Connection Mobility Management Call Centers (MMCC) are staffed with experienced Mobility Managers from local transit agencies. Representatives are supported by our advanced software to provide readily available, high-quality and appropriate non-emergency transportation with the convenience of a single phone call.
  • Transportation requests use a dedicated toll-free telephone number
  • Mobility Managers use our proprietary software to preauthorize trips, determine appropriate service levels based on pre-determined client-approved business rules and applicable regulatory requirements
  • Transports are assigned to reliable credentialed providers

Health Plans

Michigan Transportation Connection offers local health plans throughout the state efficient, reliable transportation brokerage services. User-friendly software offers 24/7 online access to all trip data and key indicator performance reports.Health care managers and health plan members get the convenience of calling a single toll-free number for all non-emergency transportation.

Michigan Transportation Connection matches the most appropriate and lowest-cost transportation option for each member’s needs. Michigan Transportation Connection also reimburses transportation providers, greatly simplifying the claims payment process.

Administrative

Michigan Transportation Connection provides all administrative functions at a lower cost than a private broker.
  • Claims Management and Provider Payment
  • Quality assurance
  • Transportation Provider Network Management
  • Call Center Services
  • Real Time Data Access
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